Frequently Asked Questions
Everything you need to know about your stay at Dar Katrine.
Where is Dar Katrine located?admin2025-08-22T14:02:50+00:00
Dar Katrine is a serene mountain retreat nestled in the heart of Sinai’s Saint Catherine, in Wadi El Raha — a name that beautifully translates to Valley of Comfort. Surrounded by breathtaking peaks and the peaceful hum of mountain air, it’s just a 15-minute drive from the historic Saint Catherine Monastery.
Are there shops, restaurants, or services near Dar Katrine?admin2025-08-22T14:02:40+00:00
Yes. A short stroll brings you to small grocery shops and a mosque. The town center, 10–15 minutes away by car, offers supermarkets, pharmacies, a hospital, and local restaurants — perfect for sampling the simple, authentic charm of Sinai living.
Which amenities are included?admin2025-08-22T14:02:28+00:00
Dar Katrine offers Wi-Fi, a fireplace managed by our staff, a fully equipped kitchen and kitchenette, laundry facilities, premium linens, a private courtyard, and a large garden with outdoor seating against the mountain backdrop.
Is there network coverage or reliable Wi-Fi?admin2025-08-22T14:02:19+00:00
Yes. The property has mobile network and Wi-Fi coverage in all main areas, with only a slight drop in signal strength in remote corners of the garden.
Is there a dedicated workspace?admin2025-08-22T14:02:10+00:00
Yes. Our cozy study, with its desk, bookshelves, and mountain views, is ideal for moments of focused work.
Are linens, towels, and toiletries provided?admin2025-08-22T14:02:01+00:00
Absolutely. We provide premium linens, plush towels, and organic toiletries for a touch of everyday luxury.
Is there a maid’s or driver’s room?admin2025-08-22T14:01:50+00:00
No dedicated staff rooms are available. However, one of the four king-bed rooms can be allocated to your helper if your group size allows. We can recommend nearby accommodations if needed.
What’s the maximum number of people that can stay at Dar Katrine?admin2025-08-22T14:01:08+00:00
Up to 8 adults, with the option to add a baby or toddler in each room. We keep this limit to ensure comfort, preserve the property’s condition, and maintain the peaceful atmosphere.
Do you have a crib?admin2025-08-22T14:00:56+00:00
Not currently, though we provide a diaper-changing station. If requested in advance, we may be able to arrange a portable crib for an additional fee.
Is air conditioning available?admin2025-08-22T14:00:45+00:00
No need. Saint Catherine’s altitude keeps the air naturally cool year-round. We provide fans in summer for extra comfort.
Are pets allowed?admin2025-08-22T14:00:32+00:00
No. To maintain our allergy-friendly and pristine environment, pets are not permitted. Bringing a pet will result in immediate booking cancellation without refund.
Is smoking allowed?admin2025-08-22T14:00:22+00:00
Smoking is not allowed indoors to preserve the freshness of the house. There is a designated outdoor smoking area in the garden, away from flammable materials and furniture.
I’m allergic to some pollens, what plants are in the garden?admin2025-08-22T14:00:07+00:00
Dar Katrine is home to a vibrant mix of olive, almond, pistachio, walnut, apricot, apple, peach, plum, pomegranate, grape, fig, mulberry, and lemon trees, as well as basil, jasmine, Arabian jasmine, night-blooming jasmine, sage, eucalyptus, bougainvillea, and other aromatic plants and flowers. If you have a pollen allergy, please be aware that it cannot be avoided during your stay, so visiting is at your own risk.
How can I book Dar Katrine?admin2025-08-22T13:59:56+00:00
Direct booking via our website is recommended for the best rates and availability. We are also listed on Airbnb.
What are your cancellation and refund policies?admin2025-08-22T13:59:45+00:00
Full refunds are available for cancellations made at least 14 days before check-in. Cancellations within 14 days may receive a partial refund, depending on notice. No refunds are issued for cancellations within 3 days of arrival.
What is the check-in and check-out process?admin2025-08-22T13:59:30+00:00
Our local host will welcome you, hand over the keys, and give you a brief orientation. Check-in is from 3:00 PM, and check-out is by 11:00 AM.
Are early check-in or late check-out options available?admin2025-08-22T13:59:21+00:00
Yes, subject to availability and a small fee. Please let us know in advance.
Can I modify or extend my stay after booking?admin2025-08-22T13:59:10+00:00
Yes, subject to availability. Please contact us as early as possible.
Are there entertainment options in the house?admin2025-08-22T13:58:54+00:00
Dar Katrine celebrates simplicity and slow living. There’s no TV — just mountain views, clean air, and time to reconnect. You’ll find a small library and board games in the study, along with Wi-Fi for when you want to plug in.
How is guest privacy ensured?admin2025-08-22T13:58:40+00:00
The entire property is yours alone. A local helper may assist with maintenance tasks by prior arrangement, but otherwise, you’ll have complete privacy.
What security features are in place?admin2025-08-22T13:58:29+00:00
Saint Catherine is one of Egypt’s safest places, known for its warmth and hospitality. The property has lockable gates, outdoor lighting, and a garden-gate security camera. Inside, you’ll find secure door locks, smoke detectors, and fire extinguishers. Our team is available by phone for emergencies.
Are any services included or available on request?admin2025-08-22T13:58:17+00:00
Optional services — including a private chef, daily cleaning, and grocery delivery — can be arranged in advance or upon arrival.
Can groceries, meals, or staff be arranged upon arrival?admin2025-08-22T13:58:04+00:00
Yes. We can stock your kitchen before you arrive and arrange for a chef or helper.
Can you accommodate food allergies or special diets?admin2025-08-22T13:57:53+00:00
We currently accommodate vegetarian diets and are working on expanding options. Since Saint Catherine is a remote, traditional community, we recommend bringing specialty items if you are vegan or have allergies.
Is there 24/7 contact for emergencies?admin2025-08-22T13:57:42+00:00
Yes. Our local manager is available around the clock.
What are recommended transportation options?admin2025-08-22T13:57:29+00:00
Fly into Sharm El Sheikh and enjoy the scenic drive to Saint Catherine by rental car, or drive from Cairo in about 5 hours. Parking is available on-site.
What should guests pack?admin2025-08-22T13:57:18+00:00
Layers for cool evenings, personal medications, mosquito repellent, and any special items you might need. If camping in the garden, bring your sleeping bag or tent. Essentials are available in town. Always check the weather forecast before packing.
Can events or parties be held?admin2025-08-22T13:57:06+00:00
No. Dar Katrine is designed for peaceful retreats, not parties.
Is photography allowed?admin2025-08-22T13:56:57+00:00
Yes, take all the photos and memories you like during your stay.
Is commercial or film photography allowed?admin2025-08-22T13:56:46+00:00
Only with prior written permission and payment of a commercial shoot fee. Unauthorized filming is subject to legal action.
Are guests allowed to visit me while I’m at Dar Katrine?admin2025-08-22T13:56:34+00:00
Yes, between 10:00 AM and 8:00 PM, provided there are no parties or events. Please notify our local host in advance with your visitor list and IDs so we can make the necessary arrangements and avoid any issues with local authorities.
How’s the weather in Saint Catherine?admin2025-08-22T13:56:22+00:00
Cool, breezy summers and crisp, magical winters. Winter temperatures can drop to –5°C, sometimes bringing snow. Always check the forecast before traveling.
When is it best to visit Dar Katrine?admin2025-08-22T13:56:03+00:00
Open year-round. For hiking and outdoor adventures, March–May and September–November offer the most pleasant weather.
What activities can I do in Saint Catherine?admin2025-08-22T13:55:45+00:00
From watching the sunrise on Mount Sinai to exploring ancient monasteries, wandering desert trails, and sharing tea with Bedouin hosts, Saint Catherine is filled with soul-stirring experiences. More details are in our Experiences section.
